Contact, Complaints & Accessibility

At Storéa, we want your experience with our artwork and service to be clear, considered and helpful.

Contact Us

For enquiries about orders, bespoke commissions, deliveries, returns, privacy or website accessibility, contact us using the details below.

Email: hello@storea.art

Business: STOREA ART LIMITED

Registered office: 128 City Road, London, United Kingdom, EC1V 2NX

When contacting us about an existing order, please include your order number where available.

Complaints and Customer Support

If you experience a problem with an order or our service, email us with a clear description of the issue and any relevant supporting information.

Response target: [Confirm the number of business days before publication.]

We will review your enquiry and aim to respond within the confirmed response timeframe.

Accessibility

We aim to make our website usable by as many customers as possible.

If you experience difficulty navigating the website or need product information in another accessible format, please contact hello@storea.art and we will try to assist.

We aim to support accessibility through clear information, readable contrast, alternative text for relevant images, accessible form labels, keyboard navigation and understandable error messages.